Camille Dubois
Hotel Operations Supervisor
Asheville, NC camille.dubois@example.com +1 (555) 019-2206
Profile
Hotel operations supervisor who keeps front desk, housekeeping, and maintenance on the same clock. Uses a morning board, not a surprise radio call, when a VIP or a leak shows up.
Experience
Hotel Operations Supervisor
2019 – Present
Silverpine Inns · Asheville, NC
- Raised guest-survey cleanliness scores from 4.2 to 4.7 by fixing room-turn sequencing.
- Cut late check-ins waiting more than 15 minutes by staffing a split front-desk overlap.
- Trained four new associates on a 10-minute opening checklist they still use.
Front Desk Agent
2015 – 2019
Copper Spoon Kitchen · Asheville, NC
- Handled arrivals, billing questions, and local recommendations for a 90-room property.
- Logged maintenance tickets the same shift so rooms were not sold twice with a known issue.
Skills
Front office · Housekeeping coordination · Guest recovery · Staffing · PMS · Training
Education
A.S. Hospitality Management
2015
Piedmont University
Projects
Opening Board
Rooms, VIPs, maintenance, and staffing on one sheet before 8 a.m.