Andre Walsh
Renewals Manager
Chicago, IL andre.walsh@example.com +1 (555) 002-1141
Profile
Renewals manager who starts the conversation early. Usage, health, and a commercial path that is not a surprise 10 days before term.
Experience
Renewals Manager
2021 – Present
Nimbus Health Tech · Chicago, IL
- Owned a .4M renewal book and delivered 97% gross retention.
- Moved outreach to 120 days out, which cut last-week scrambles in half.
- Partnered with product on 8 at-risk accounts where a missing feature was the real issue.
Customer Success Associate
2018 – 2021
Midland Software · Chicago, IL
- Monitored health scores and learned which red flags were noise.
- Ran QBR slides that customers marked up instead of ignoring.
Skills
Renewals · Forecasting · Health scores · Negotiation · QBRs · Salesforce
Education
B.S. Business Administration
2018
Lakeshore College
Projects
Renewal Timeline
120 / 90 / 60 / 30 day checklist with owners.